Implementing a new system often raises one key question: Who will be able to work with it? With Ignition, the answer is simple. Anyone who wants to learn can work with it — completely free of charge, online, and at their own pace.
You don’t have to wait for formal training, an external vendor, or a developer. Your team can train itself independently, continuously, efficiently, and with high quality. And if they ever get stuck, the community and support are always available.
Inductive University
Ignition offers a comprehensive online training portal that is available to anyone, anytime, and completely free of charge. Every company using Ignition can therefore train its staff at no cost, and users can return to specific topics at any time as needed.
– Over 600 professionally produced training videos
– Clearly structured courses by topic and skill level (from fundamentals to advanced solutions)
– Continuous updates and new modules aligned with software versions
– Option to complete official certification exams
Inductive Forum
Ignition also has one of the most active and welcoming communities in the industrial software space. Users, integrators, and developers help each other solve real-world problems, share proven best practices, and inspire the creation of new solutions.
– Practical questions answered by experienced integrators and developers
– Responses directly from Inductive Automation employees
– Fast feedback and collaborative problem-solving
* In the event of an issue occurring directly in production (on the shop floor), customers with an active support agreement can open a support ticket that is handled directly by the manufacturer’s experts under agreed SLAs (Service Level Agreements). This official technical support ensures that incidents are resolved quickly and efficiently, without reliance on the community or forums.
